

The Last Step Is Often the Least Controlled
After careful review and redaction, records are often released via email attachment or unsecured download — undoing the security of every prior step.
Release via Email Attachment
Redacted records sent as email attachments with no access control or tracking.
No Confirmation of Receipt
Agencies can't verify that the requester received the correct documents.
No Record of What Was Released
Historical releases not searchable for future reference.
Partial Releases Untracked
When records are released in installments, no unified view of what's been provided.
From final approval to confirmed receipt.

Final QC & Approval
Final QC & Approval
Verify redacted documents are complete and approved for release.
Package Assembly
Package Assembly
Assemble multi-document releases with cover letters and indices, generated automatically.
Secure Delivery
Secure Delivery
Deliver through controlled, encrypted channels instead of email attachments.
Receipt Confirmation
Receipt Confirmation
Know exactly when the requester accessed the released records.
Archive & Index
Archive & Index
Every release is indexed and searchable for future reference.
Secure Document Delivery
Controlled channels with access management and encryption.
Receipt Confirmation & Tracking
Know exactly when the requester accessed the records.
Release Package Management
Organize multi-document releases with cover letters and indices.
Partial Release Tracking
Unified view of installment releases for ongoing requests.
Release History Archive
Every past release searchable and attributable.
Requester Access Controls
Time-limited, authenticated access to released materials.
Controlled delivery
Controlled delivery, confirmed receipt.
Secure release interface — document package, delivery channel selection, and receipt confirmation status showing exactly when records were accessed.
Why Agencies Choose ICM
Chain of custody maintained through the final step. Confirmed delivery. Searchable history.
Chain of Custody Through Release
Security doesn't end at redaction; it extends through delivery.
Confirmed Receipt
Know exactly when the requester accessed the records.
Release History
Every past release searchable and attributable.
Customers + Partners
Trusted in IT & Cyber Expertise for 44 Years. We enable the DoD and all branches of service to maintain peak readiness and deliver mission results through proven technical expertise, operational support, and cybersecurity strength.

ARCADIS

City of San Antonio

State of Florida

State of New Jersey

Nantucket

United States Air Force

Copper River

Lockheed Martin

Booz Allen Hamilton

Abacus Technologies

Leidos

Northrop Grumman

ARCADIS

City of San Antonio

State of Florida

State of New Jersey

Nantucket

United States Air Force

Copper River

Lockheed Martin

Booz Allen Hamilton

Abacus Technologies

Leidos

Northrop Grumman



