End-to-End FOIA & Public Records Management

From the moment a request arrives to the final public release, Irys connects every stage of public records processing in one secure platform.

Irys Case Manager dashboard over an abstract blue backgroundIrys Case Manager dashboard over an abstract blue backgroundIrys Case Manager dashboard over an abstract blue background

Disconnected Systems Create Compliance Risk

Public records programs operate under statutory deadlines with zero tolerance for lost requests, missed releases, or audit gaps.

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01

Requests Lost Between Systems

Intake, tracking, and release happen in different tools. Requests fall through gaps.

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02

Deadlines Missed Without Visibility

No single view of where requests stand against statutory timelines.

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03

Inconsistent Redaction Standards

Different reviewers apply different rules. Compliance varies by analyst.

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04

Audit Failures from Manual Processes

Paper trails break when files move between systems via email or shared drives.

From request to release, one connected workflow.

Manage the full public records lifecycle in one place, keeping requests, records, reviews, and releases connected from start to finish.

Irys Case Manager public records dashboard
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01

Request Intake

Request Intake

Receive and triage incoming public records requests.

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02

Records Collection

Records Collection

Gather responsive records from email, file shares, and connected systems into the case, with every source tracked.

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03

Review & Redaction

Review & Redaction

Review records and apply redactions inside the platform, with consistent exemption standards and a complete audit trail.

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04

Approval & QC

Approval & QC

Route the response package through configurable approvals and quality checks before anything leaves the agency.

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05

Public Release

Public Release

Deliver records to the requester and the public portal, with every release logged for future reference.

Case Management

Unified request tracking from intake through release.

Records Search & Discovery

Locate responsive records across repositories.

Collaborative Review & Redaction

Multi-stakeholder review with role-based access.

Compliance & Reporting

Automated deadline tracking and DOJ annual reporting.

Public Request Portal

Guided digital submission and self-service tracking.

Released Records Library

Searchable archive of past releases for institutional memory.

Connected case management

One connected case.

Request details, associated records, review status, redaction progress, and release tracking visible in one workspace without switching views.

  • Case lifecycle view in Irys Case Manager

    Every stage of the request in one view. Intake, collection, review, redaction, and release tracked together against the statutory clock.

  • Conversation thread attached to a case

    Correspondence stays with the request. Requester emails, internal notes, and status updates remain attached to the case record.

  • Released records search results

    Released records, ready for the next request. Every release joins a searchable library that speeds similar requests and keeps decisions consistent.

Why Agencies Choose ICM

The modern platform for public records management. Built for statutory compliance and operational speed.

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01

Built for Zero Trust Environments

Protect sensitive records with security architecture, not bolt-on controls.

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02

Statutory Compliance by Design

Deadline tracking, DOJ reporting, and audit trails are structural, not afterthoughts.

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03

Migration in Weeks

Move off legacy platforms without disrupting active caseloads.

Customers + Partners

Trusted in IT & Cyber Expertise for 44 Years. We enable the DoD and all branches of service to maintain peak readiness and deliver mission results through proven technical expertise, operational support, and cybersecurity strength.

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ARCADIS

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City of San Antonio

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State of Florida

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State of New Jersey

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Nantucket

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United States Air Force

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Copper River

Lockheed Martin logo

Lockheed Martin

Booz Allen Hamilton logo

Booz Allen Hamilton

Abacus logo

Abacus Technologies

Leidos logo

Leidos

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Northrop Grumman

Arcadis logo

ARCADIS

City of San Antonio logo

City of San Antonio

Florida State logo

State of Florida

New Jersey logo

State of New Jersey

Nantucket logo

Nantucket

US Air Force logo

United States Air Force

Copper River logo

Copper River

Lockheed Martin logo

Lockheed Martin

Booz Allen Hamilton logo

Booz Allen Hamilton

Abacus logo

Abacus Technologies

Leidos logo

Leidos

Northrop Grumman logo

Northrop Grumman

Book Your Personalized Demo

See how ICM manages your entire FOIA lifecycle from request intake through public release.

In your demo, we'll cover:

  • Manage cases, records, and documents from one secure workspace
  • Automate reviews, approvals, and agency workflows
  • Collaborate across teams with complete audit trails
  • Reduce manual work with AI-powered document processing
  • Explore deployment, security, and compliance options

Help Us Prepare Your Demo

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