Local Government

Better technology for the communities you serve. Simple, secure systems that help local teams simplify everyday work, reduce backlogs, and improve resident access.

Irys Case Manager dashboard over an abstract blue backgroundIrys Case Manager dashboard over an abstract blue backgroundIrys Case Manager dashboard over an abstract blue background

Built for the realities of local government

Local teams do more with less every day. Irys helps simplify operations, clear backlogs, and give residents the transparency they expect.

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Simplify

Simplify everyday work for lean teams.

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Clear

Reduce request backlogs and response times.

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Open

Improve resident access and transparency.

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Modernize

Modernize without adding unnecessary complexity.

Trusted across local government

Trusted in IT & Cyber Expertise for 44 Years. Irys helps local governments modernize public services, streamline operations, and build stronger connections with the communities they serve.

Arcadis logo

ARCADIS

City of San Antonio logo

City of San Antonio

Florida State logo

State of Florida

New Jersey logo

State of New Jersey

Nantucket logo

Nantucket

US Air Force logo

United States Air Force

Copper River logo

Copper River

Lockheed Martin logo

Lockheed Martin

Booz Allen Hamilton logo

Booz Allen Hamilton

Abacus logo

Abacus Technologies

Leidos logo

Leidos

Northrop Grumman logo

Northrop Grumman

Arcadis logo

ARCADIS

City of San Antonio logo

City of San Antonio

Florida State logo

State of Florida

New Jersey logo

State of New Jersey

Nantucket logo

Nantucket

US Air Force logo

United States Air Force

Copper River logo

Copper River

Lockheed Martin logo

Lockheed Martin

Booz Allen Hamilton logo

Booz Allen Hamilton

Abacus logo

Abacus Technologies

Leidos logo

Leidos

Northrop Grumman logo

Northrop Grumman

One platform for requests, records, and workflows

Streamline public records and resident services

From request intake through review, redaction, and release — manage public records and service requests in one easy-to-use platform.

  • Case lifecycle view in Irys Case Manager

    Manage requests from start to finish. Track public records requests, reviews, and releases without switching between disconnected systems.

  • Conversation thread attached to a case

    Every communication stays with the request. Emails, notes, and status updates remain attached so nothing falls through the cracks.

  • Released records search results

    Past releases, instantly searchable. Build a living library of released records to speed future requests and improve consistency across departments.

Testimonials

Trusted by Innovation Leaders

City of San Antonio

The 311SA app shows what is possible when technology and community come together. Irys helped us design a platform that makes it easy for people to speak up, take action, and actually see results.

Jorge Beltrán
Community Engagement Manager, City of San Antonio

Built differently for local government

The modern alternative to complicated, expensive legacy platforms. Built for the operational reality of local government.

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Community-first design

Technology designed for the way local teams actually work.

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Simple by design

Intuitive tools that reduce training time and get teams productive quickly.

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Built for lean teams

Powerful enough for complex workflows, simple enough for small departments.

Technology you can trust with critical work.

ISO 9001:2015 Quality Management Systems

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CMMI Level 3 for Development

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CMMC 2

CMMC Level 2
311SA App – Community Engagement and Urban Services in San Antonio, Texas
Public Policy
September 23, 2025

311SA App – Community Engagement and Urban Services in San Antonio, Texas

Modernize non-emergency reporting and improve civic participation.